8MBets Support Services for Customers
Working under the international Curaçao license, 8MBets offers legal betting and gambling services in Bangladesh. This online casino works with reputable software providers like Wazdan, Microgaming, and NetEnt to provide the best games. Among them are slots, table games, crash titles, live options and much more. Moreover, 8MBet has a comprehensive sportsbook where you can bet on soccer, cricket, and kabaddi in different worldwide tournaments and events.
One of the most impressive 8MBets features is its customer support. The gaming club has a professional team ready to assist you with issues ranging from claiming bonuses to withdrawing your winnings. So, today, we’ll discover how to contact customer support and what options are available.
Introduction to 8MBets Support
8MBets has a qualified support stuff that knows everything from A to Z about different casino aspects. Currently, you can contact a manager via live chat, 8MBets WhatsApp, and Telegram.
Customer support is a crucial aspect of online casinos, as every player will have a smooth experience when all the possible problems are quickly solved with professional help. 8MBets’ support channels have several benefits:
- Multilingual assistance. With 8MBets helpline, you can get a consultation in English or Bengali;
- Speedy answers. Using live chat or a Telegram bot, you can get immediate answers, while 8MBets WhatsApp requires only a few hours of waiting;
- Professional managers. You will 100% get a thorough consultation and quick solutions for any of your queries.
The only drawback is the absence of 8MBets email. The casino is also active on social networks like Instagram, YouTube, and Facebook, where you can check the news and even get bonus codes for rewards.
How to Contact 8MBets Support
Thanks to the platform’s user-friendly interface, it’s so easy to contact 8MBets support and resolve any problems. Currently, there are three sources, and below, you can see guides for each.
How to Contact 8MBets via Live Chat?
If you want to get a fast consultation, you may use live chat. Here is a simple guide:
- Visit the official site. Open your browser and find the 8MBets web page;
- Open the contacts tab. Scroll the page down and click “Contact Us”;
- Choose live chat. Find the live chat icon and press “Start”;
- Fill in the details. You will be transferred to the chat page, where you have to enter your username, phone number, and type of issue;
- Start the conversation. Check the list with popular questions to use the one you need or describe your issue.
With live chat, you’ll get an answer in just a few minutes. 8MBets’ managers are polite and professional.
How to use 8MBets’ WhatsApp Number?
If you want to contact 8MBets via phone number, you can use the WhatsApp app on your smartphone:
- Open the 8MBets support section. Go to the 8MBets website using your smartphone and open the tab with contacts;
- Choose WhatsApp. Click on the WhatsApp icon from the line, and you will be transferred to the app;
- Write your answer. You can both write the answer or make a phone call via the WhatsApp application.
Besides, you can use the web version of 8MBets WhatsApp on your PC; however, only the texting option is available there.
How to Contact 8MBets via Telegram?
The operator has a 8MBets Telegram group, where you can also get a consultation. Here is a simple guide:
- Go to the contacts tab. On the 8MBets’ website, open the support section;
- Pick Telegram. Click on Telegram, and the contact app or website will open automatically.
- Start the dialog. Press “Start” in the bot conversation and then type your question or describe the issue.
The bot can both give quick ready answers or connect you with a 8MBets support manager.
Support Services at 8MBet
Now you know how to get in touch with 8MBets. However, it’s vital to know some differences and purposes of various sources:
- Live chat. It is a perfect way to get an immediate consultation. Live chat is suitable if you want to ask some simple questions like the rules of playing a particular game or what withdrawal methods are available;
- WhatsApp. This 8MBets helpline suits those who would like to get a thorough consultation. If you make a call, you can describe all your issues, ask some questions, and clarify all the details you need;
- Telegram. The 8MBets Telegram group bot is an alternative to live chat, where you can get quick solutions. However, this option also has a registration opportunity. You can ask to sign up, and the manager will create an account using your Telegram data.
- Instagram and Facebook. It is not the source of ordinary support; they are just social media pages. There, you can find vital info about upcoming sporting events for betting or adding new titles in the game library. Besides, all the other news is published there.
- YouTube. It is an official YouTube channel of 8MBets. There, the operator also publishes all the mews and vital information. Besides, there you can watch guiding videos for different games, betting process, and so on,
If you have a common issue, you can go to the FAQs tab. There, you will find vital information about bonuses, payments, terms and conditions, and more.
Payment and Withdrawal Help at 8MBets
The payment process is probably the most common issue, since many players are keen to know more about security measures, limits, fees, etc. If you require supplemental information with deposits or withdrawals, you can contact 8MBets support via your preferred option. Besides, we have collected the most common issues for you to solve quickly:
| Problem | Solution |
| The money wasn’t withdrawn from the account | In this case, you should check the withdrawal limits and wagering progress of your bonuses and then try one more time in accordance with 8MBets’ rules. |
| It’s impossible to make a deposit | You must verify your account before making replenishments. Besides, you can try one more time using another payment option. |
| The cashier page doesn’t open | Check your Internet connection and reload the page. Maybe, there are some technical difficulties on the website so you have to wait a few hours. |
If you have more serious concerns, you should definitely contact the customer support team. Besides, be sure to check all the limits and fees before making transactions.
FAQ
Is it legal to play at 8MBets?
Yes, 8MBets operates under the Curaçao license and can legally accept Bangladeshi players. Such international licensing ensures adherence to the country’s and protects players’ rights in a gambling venue.
How can I contact 8MBets’ customer support?
To contact the support team of 8MBets, you may use live chat, 8MBets Telegram group bot, or WhatsApp. Unfortunately, the email option is not available there. Besides, you can use the FAQs section on the official website to solve common issues.
What to do with payment problems at 8MBets?
The best way is to contact customer 8MBets support via live chat to get immediate assistance. Besides, it is essential to check your Internet connection and 8MBet’s payment terms and conditions.
Are there any social media pages of 8MBets?
Yes, 8MBets is active on Instagram, Facebook, and YouTube social networks. There, you can find all the news, important information, new bonuses or game announcements, and much more. On YouTube, you can also check various tutorials for payments, playing games, placing bets, and so on.
Can I contact 8MBets via a phone call?
Yes, you can use WhatsApp to call the customer support team. This option may take up to several hours of waiting for the answer, however, the thorough consultation is worth it.